Commercial Context
Netherlands subsidiary and a broad service-robot network are documented. PUDU Care expressly limits product and country compatibility. D7 European demonstrations and established cleaning/delivery exports do not prove exact humanoid repair coverage, parts stock or signed EU declarations.
Product Focus
Commercial cleaning and service delivery, Industrial AMRs, Original D7 2024 semi-humanoid, Industrial D7 2026 semi-humanoid, D9 2024 and 2026 biped generations, FlashBot Arm service semi-humanoid, DH11 hand component; D1/D5 quadrupeds outside humanoid inventory
Export Markets
85+countries/regions claimed for whole commercial-robot portfolio, Europe: Netherlands subsidiary and September 2026 D7 IFA demonstration, US, Japan, Korea, Singapore: overseas subsidiaries/support channels; exact humanoid stock unverified
EU Support and Service
| EU offices | Written company list includes the Netherlands; event organiser lists Pudu Robotics Europe B.V., Savannahweg 59, Utrecht. The company map instead labels Germany. Current robot-service address, parts inventory and exact humanoid scope need confirmation. |
|---|---|
| Service regions | China, Europe via subsidiary/channel arrangements, US/Canada, Japan and other overseas support contacts |
| Distributors | International service-robot distributor network; exact named humanoid appointment and stock not established |
| Integrators | Robot building/fleet integration offered through manufacturer/channel; no named exact humanoid factory-integrator SLA verified |
| Support languages | English and Chinese product/developer documentation, German, French, Spanish, Italian, Japanese and Korean regional marketing; exact humanoid operating/training-language entitlement unknown |
| Spare parts | Care packages offer spare parts and selected onsite repair, subject to model/country eligibility. No exact humanoid EU stock list or contracted replacement turnaround verified. |
| Warranty | Exact humanoid warranty duration, battery/hand exclusions, return freight and response commitments unverified. PUDU Care does not cover all products or countries; SH1 online-store terms are not transferred. |
| Training | Available |
Repair tracking, Pudu Academy, deployment/training and maintenance are advertised. Online support 09:00–20:30 Beijing time daily is a contact window, not a guaranteed European engineer response.
Risk and Due Diligence
| Risk level | Unknown |
|---|---|
| Cybersecurity | Cloud/private-cloud API and model-specific Android SDK exist. SDK development enables network debugging and depends on privileged robot services; production access controls and update/rollback commitments need exact configuration review. No independent humanoid security audit established. |
| Data hosting | April 2025 policy covers PUDU Link/merchant platforms, device/location and operational information; processing may occur outside residence, PRC-collected personal data China-stored. Customer-controlled private deployment is described, but exact humanoid model/AI feature data flows and European hosting/offline entitlement unverified. |
| Export controls | Needs verification |
| Supply chain | More than 130,000 shipments and 1,000 service points describe the complete service-robot business. New D7/D9 hardware, hand variants and battery systems require exact BOM, spares and warranty confirmation. Original-generation specifications do not establish current hardware performance. |
Editorial assessment: established commercial service infrastructure improves access to evaluation and support discussions. Public humanoid product disclaimers, absence of exact conformity/repair packages and limited independent task evidence prevent an unqualified factory-readiness rating.
Funding and IPO Status
April 23, 2026 primary announces nearly CNY 1 billion financing at more than CNY 10 billion valuation, co-led by Longgang Financial and AIC with BAIC, Lens and others. English describes the same round as nearly USD 150 million at more than USD 1.5 billion valuation, with cumulative funding above USD 300 million; Chinese cumulative funding exceeds CNY 2 billion. Alternate currency accounts are not additional rounds.
Sources and Further Reading
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Current industrial D7 product table ↗
PUDU Robotics · Accessed Nov 2, 2026
Current 1750 mm/140 kg/23 DOF EXCLUDING end effectors/275 TOPS/Orin+RK3588.7 kg rated/10 kg peak SINGLEARM, 20 kg maximum TOTAL; 800 mmarm, 0–2 m workspace, 180°waist, 2 m/s, 700 mm corridor/8°full-loadslope. Dual batteries: up-to 4 h prose versus ≥4 h table; duty unknown/runtime scalar null. Optional gripper/3 finger/5 finger hands affect sensors. SDK/API advertised; some features not yet delivered and all performance lab-based.
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FlashBot Arm exact delivery and hand specifications ↗
PUDU Robotics · Accessed Nov 2, 2026
539×515×1440 mm, 15 kg delivery capacity, 8 h NO-LOAD, 4 hcharge, 650 mmminimumroute, 10.1 in screen, VSLAM+LiDAR.Eacharm 7 DOF/DH11 hand 6 active 5 passive; sum 26 arm+handactuators is not verified whole-body total.15 kg not arm payload; dual arm 1600×2000×1600 workspace not single arm 2 mreach.
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Original D9 specification and sales caveats ↗
PUDU Robotics · Accessed Nov 2, 2026
Current English route still describes original 1700 mm/65 kg/42 independentDOF/352 Nm/275 TOPS, 15 Ah 0.72 kWh.20 kg combined and 10 kg single-arm are LAB TEST figures. DH11 hand 40 kg lifting is a component claim, not arm/body payload. Some features unavailable; contract and shipped version govern. Distinct from April 2026 58 kg/400 Nm revision.
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PUDU Care packages and eligibility limitations ↗
PUDU Robotics · Accessed Nov 2, 2026
Remote diagnosis, deployment/training, spare parts and conditional onsite packages described. Explicitly not the full robot range and only selected countries/regions; model applicability must be confirmed. Not a verified D7/D9/FlashBot Arm warranty, EU parts inventory or guaranteed universal onsite service.
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PUDU current support and training entry points ↗
PUDU Robotics · Accessed Nov 2, 2026
Official repair tracking, Pudu Academy, installation/training, maintenance and regional support contacts. Online support hours 09: 00–20: 30 Beijing time daily; no exact humanoid local response SLA or warranty duration established.
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PUDU English company history ↗
PUDU Robotics · Accessed Nov 2, 2026
Public history and current portfolio read, including September 2024 first D7, December 2024 D9, March 2025 FlashBot Arm, April 2026 revised D9 and June 2026 industrial D7. Company-wide cleaning/delivery business not conflated with humanoid deployments.
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PUDU humanoid and service-robot portfolio ↗
PUDU Robotics · Accessed Nov 2, 2026
Current catalog lists FlashBot Arm, D7, D9 and separate non-humanoid delivery/cleaning/quadruped products. Product names are reused across generations; do not treat every product page as the newest hardware.
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PUDU legal identity and current global footprint ↗
PUDU Robotics · Accessed Nov 2, 2026
Primary company page identifies 深圳市普渡科技股份有限公司, Shenzhen HQ, 2016 origin, current more than 130000 TOTAL service-robot shipments / 85+ countries / 1000+ service points. These are not D7/D9 shipments. Lists Netherlands among five overseas subsidiaries; graphical map still labels Germany, so exact office scope/address requires confirmation. Current joint-stock form is not proof of listing.
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PUDU public and private cloud integration platform ↗
PUDU Robotics · Accessed Nov 2, 2026
Public portal advertises delivery/cleaning/industrial robot cloud API, private-cloud API and robot-side SDK. Task/status/callback integration differs from full arm/joint-control entitlement. No exact current humanoid compatibility/firmware mapping recovered; 99.9% platform claim not humanoid fleet uptime.
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Pudu Robotics Europe B.V. exhibitor record ↗
BIGGA / BTME · Accessed Nov 2, 2026
Event organiser lists Pudu Robotics Europe B.V. at Savannahweg 59, Utrecht, Netherlands. Primary organiser record supports EU commercial presence, not robot-specific spare stock, authorised dealer appointment or humanoid repair SLA.
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D7 first European appearance at IFA2026 ↗
PUDU Robotics · Published Sep 7, 2026 · Accessed Nov 2, 2026
PostedSeptember 7, BerlinSeptember 4 dateline: next-generationD7 Europe debut with live objectpickup/gestures/selfies.130000+shipments 85+countries concern whole portfolio, notD7. Exhibition award/eventnotconformitycertificate orcustomerfactoryuptime.
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April 2026 financing and named investors ↗
PUDU Robotics · Published Apr 23, 2026 · Accessed Nov 2, 2026
Full article extracted from official Next.js embedded article content: nearly CNY 1 bn new financing, >CNY 10 bn valuation, Longgang Financial / AIC co-lead, BAIC/Lens/others participate; cumulative >CNY 2 bn. Company claims 2025 revenue more than doubled and cleaning >70%, without audited absolute revenue. Investor tickers are not PUDU listings.
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English April 2026 funding announcement ↗
PUDU Robotics · Published Apr 23, 2026 · Accessed Nov 2, 2026
English version of same round: nearly USD150 m, >USD1.5 bn valuation, cumulative >USD 300 m. Not an additional round to sum with Chinese account. Financing is announced as raised/completed; absolute audited revenue, cap table and future IPO timetable not established.
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PUDU Link and merchant platform privacy policy ↗
PUDU Robotics · Published Apr 10, 2025 · Accessed Nov 2, 2026
April 10, 2025 policy read: PUDU Link/merchant/mini-program data and device/location identifiers; possible processing outside residence, PRC-collected data China-stored. Private-deployment customer servers described as separated and customer-controlled absent permission. Not proof every humanoid feature is offline or hosted in Europe.
